At Arzan Accessories, we strive to ensure your complete satisfaction with every purchase. Please review our refund and exchange policy below for a seamless experience.
1. Refund Policy
Time Frame: Refund requests must be made within 10 to 15 days from the date of return..
Condition:
Products must be returned in their original packaging, unused, and in the same condition as received.
Process:
Contact our support team via phone, email, or WhatsApp to initiate a refund request.
Once approved, we will provide return instructions and a return label.
We cover the return shipping costs.
Refund Method:
Refunds will be processed through the original payment method used during purchase.
Processing Time:
Refunds may take 10 to 15 working days to reflect in your account after we receive the returned product.
2. Exchange Policy
Time Frame: Exchange requests must be made within 10 to 15 days from the date of return.
Eligibility:
You may exchange a product for a different item of your choice.
The product must be returned in its original packaging and unused condition.
Process:
Contact our support team via phone, email, or WhatsApp to initiate an exchange.
Once approved, we will provide return instructions and a return label.
We cover the return shipping costs.
3. Damaged, Defective, or Repair
We do not accept returns or exchanges for damaged, defective, or repaired products.
4. Non-Refundable Items
The following items are non-refundable:
Earphones
Cables
5. Contact Us
For any questions or to initiate a refund or exchange, please contact us via:
Phone: +92 315 0992706
Email: Support@arzanaccessories.com
WhatsApp: +92 315 0992706